Maintaining good customer service is the top concern for most organizations. In the following video presentation I will show you how send a courtesy Email and SMS message to your customers after a purchase to make them feel good about your business and their decision to buy from you.

While this is a simple thing to do many companies don’t even take the time to implement such a system because their existing software don’t allow for it and would need expensive custom development.

Optitask works with your existing business software by querying the POS database to extract the order and customer details and then use that to construct and send out an Email and SMS message.

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